Shipping and returns
One price to any country, posted from one studio, and 30 days to change your mind.
What shipping costs
Free on orders over $75. Below that it is a flat $6 — the same price to any country we can post to. There is no express upgrade and no handling fee hidden at checkout, because there is no distributor between us and you.
Prices are in US dollars.
When it arrives
Orders are packed and posted within two working days. After that, delivery usually takes three to seven days. Every parcel travels as one shipment, so the whole order arrives together.
| United States & Canada | 3–5 working days |
|---|---|
| United Kingdom & Europe | 4–7 working days |
| North Africa & Middle East | 4–7 working days |
| Rest of the world | 5–10 working days |
Orders sent outside the United States may attract duty or tax on arrival. That charge is set by your country and paid to the carrier on delivery; it is not part of your order total and we cannot pay it on your behalf.
Returns
30 days to return an unopened copy for a full refund of the book price. Write to us with your order reference and we send the return address. Refunds go back the same way you paid, within five working days of the parcel reaching the studio.
- Damaged in the post? Send a photo of the book and the packaging. We post a replacement and you keep the damaged copy — no return shipping needed.
- Wrong title? Our mistake, our postage. Tell us and we send the right one out the same day.
- Changed your mind? Unopened copies within 30 days, refunded in full. Return postage is yours.
- Digital editions cannot be returned once the download has been opened, but if a file is faulty we replace it immediately.
Packaging
Books travel in a rigid board wrap with a paper band, in a paper mailer — no plastic film. If your parcel arrives soft, that is on the carrier and not on us: photograph it and we will sort it out.
Shipping questions
How much does shipping cost?
Free on orders over $75, and a flat $6 to any country below that. One price worldwide, whether you are in one city or on the other side of the world.
How long does an order take to arrive?
Orders are packed and posted within two working days. Delivery usually takes three to seven days after that, depending on the destination and the carrier.
Can I return a book?
Yes. You have 30 days from delivery to return an unopened copy for a full refund of the book price. If a book arrives damaged, send a photo and we post a replacement without asking you to ship anything back.
Do I pay customs or duties?
Orders sent outside the United States may attract duty or tax on arrival. That charge is set by your country and is paid to the carrier on delivery; it is not part of your order total.