Privacy note
Short version: we keep what we need to post your books and answer your messages, and nothing else.
Who we are
Hello Digital Ltd. is the publisher and the shop. We are the people who receive your order and answer your emails, so there is no third party deciding what happens to your details.
What we collect and why
- An order: your name, email address, phone number if you give one, and the delivery address. We need all of that to post the parcel and to reach you if something goes wrong with it.
- Order notes: anything you type into the notes box, kept with the order so the studio can act on it.
- The Dispatch: your email address, so we can send the monthly email. Nothing else.
- Reader notes: the name you type and the words you write, published on the book's page, with the month and year.
- Messages to the studio: your name, email address and what you write, so we can reply.
Your cart lives in your own browser until you place an order — it is not sent to us, and it disappears if you clear your browser data.
Where it is kept
Orders, newsletter addresses, reader notes and messages are stored in the CodeFlow database, which is where this site's data lives. Payment is handled through a secure link sent by email; card details are never entered on this site and we never see them.
What we never do
- We do not sell, rent or trade your details to anybody.
- We do not send marketing email unless you asked for the Dispatch or bought a book from us.
- We do not track you around other websites, and this site sets no advertising cookies.
How long we keep it
Order records are kept for six years because tax rules require it. Newsletter addresses are kept until you unsubscribe — every Dispatch has a one-click unsubscribe link. Reader notes stay published with the book. Messages to the studio are deleted once the conversation is over and any issue is settled.
Your choices
Ask us at any time to show you what we hold about you, to correct it, or to delete it. We answer within a few days and we do not make you fill in a form. Write to lahcenbouya2007@gmail.com, or call +212 636 769 065.
If you are in the UK or the EU, you also have the right to complain to your national data protection authority. We would rather you came to us first.
Children
This shop is meant for adults. We do not knowingly collect details from anyone under 16.
Changes
If this note changes in a way that affects you, we say so in the Dispatch rather than quietly editing the page.